Franchise

Franchisee Testimonials

Thinking of becoming a franchisee, but not sure if it’s for you, or what to expect?

Don’t worry, you certainly aren’t the first person to be in this position. We’ve captured feedback from a few of our Franchisees who explain why they decided to join the ‘Doctor’ team.

To hear first-hand why Franchisees have chosen to join our network, what they love about running their own business and what a typical day looks like, click on the short videos.

Franchisee Testimonials

Our customers come to us for an alternative to replacing their leather, vinyl and fabric items, whether it’s cleaning, removing stains, repairing damage or helping to restore a surface to its former glory.

We serve both commercial and residential customers, who trust us, as experts in our field, to provide quality workmanship and outstanding customer service. Our customers value prompt response to their enquiries, a technician that shows up on time with a friendly, professional attitude and completes the job as promised.

We frequently have customers tell us that our reviews and/or word of mouth recommendations were the reason they chose us. Below are testimonials from actual customers who’ve experienced the Doctor services. We’re proud of the calibre of skills our Doctors have and the services we’re able to provide.

Frequently Asked Questions

At The Leather, Fabric, Timber, and Stone Doctors, we use specialised restoration techniques to repair a wide variety of household, commercial, and automotive items. These include:

Leather & Vinyl
  • Sofas, recliners, armchairs, ottomans
  • Car, boat, and RV interiors
  • Office chairs and commercial seating
  • Handbags, jackets, and other personal leather items

Fabric
  • Couch suites and dining chairs
  • Office partitions and upholstered walls
  • Car and RV seats with fabric coverings
  • Decorative cushions and fabric panels

Timber
  • Dining tables, coffee tables, and sideboards
  • Bed frames and headboards
  • Cabinetry, doors, and timber trims
  • Outdoor timber furniture and settings

Stone & Hard Surfaces
  • Stone benchtops (e.g., marble, granite, engineered stone)
  • Bathroom vanities and tiled surfaces
  • Fireplaces and hearths
  • Commercial surfaces in hospitality and retail settings

Our goal is to extend the life of these items, often making them look near-new again-without the need for costly replacement.
At The Leather, Fabric, Timber, and Stone Doctors, we make the repair process simple, transparent, and efficient from start to finish.

    Initial Inquiry
  • You can contact us via our website, phone, or email. We'll ask a few questions and may request photos to assess the damage.

  • Assessment & Quote
  • Once we've reviewed your request, we'll provide an honest assessment and an obligation-free quote. For more complex jobs, we may schedule an on-site inspection.

  • Booking Your Repair
  • Once you approve the quote, we'll book a convenient time to carry out the work. Many repairs can be completed on-site in your home or workplace.

  • Professional Repair & Restoration
  • Our technicians arrive on time, equipped with specialised tools and products to complete the job to the highest standard.

  • Aftercare Advice
  • We'll provide care tips to help you maintain the repaired item and get the best longevity from it.
Yes, absolutely — The Leather, Fabric, Timber, and Stone Doctors proudly offer on-site repairs at both residential and commercial locations across the United States.

Our mobile technicians are fully equipped with the tools and materials needed to complete most repairs directly at your location, providing a convenient and efficient service. Whether it’s a leather sofa in your living room, a fabric dining chair in a restaurant, timber office furniture, or stone surfaces in a retail space, we can restore your items without needing to remove them.
Getting an estimate or quote from The Leather, Fabric, Timber, and Stone Doctors is quick, easy, and obligation-free.
Here’s how you can request a quote:

Online Inquiry
Visit our website and fill out the enquiry form with details about your item and the type of repair you need. You can also upload clear photos to help us assess the damage.

Call or Email Us Directly
Prefer to speak to someone? You can call or email your local technician directly. They’ll guide you through the process and may request photos if needed.

On-Site Assessment (if required)
For more complex or large-scale repairs—especially commercial or structural work—we may arrange a visit to inspect the item in person before providing an accurate quote.

What We’ll Need to Provide an Estimate:
  • Clear photos of the damage (including close-ups and a few wider shots)
  • A brief description of the issue
  • The material type (leather, fabric, timber, or stone)
  • The location of the item (home, business, vehicle, etc.)

Once we receive this information, we’ll get back to you with a detailed quote and timeline. There’s no charge or obligation—just expert advice and honest pricing.
Ready to get started? Get a free quote here!
  • Own exclusive territory
  • Experienced support staff
  • Tools and training
  • Marketing pack
  • Van signage
  • Access to national commercial clients’ work
  • Jobs ready to go
  • Own exclusive territory
  • Experienced support staff
  • Tools and training
  • Marketing pack
  • Van signage
  • Access to national commercial clients’ work
  • Jobs ready to go
  • Own exclusive territory
  • Experienced support staff
  • Tools and training
  • Marketing pack
  • Van signage
  • Access to national commercial clients’ work
  • Jobs ready to go
  • Own exclusive territory
  • Experienced support staff
  • Tools and training
  • Marketing pack
  • Van signage
  • Access to national commercial clients’ work
  • Jobs ready to go

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